Refund policy

We're sure you'll love your purchase, but if you have changed your mind, simply return the item(s), unopened and unused, within 30 days of ordering and we'll exchange or refund it.

You will be responsible for the postage cost of returns. We suggest you use a secure delivery method which requires a signature upon delivery.

Please note that the following returns procedure must be followed, and failure to do so may result in us being unable to exchange goods or provide refunds.

Should you wish to return an item please notify us within 14 days of receipt of your order or any part that is unsatisfactory. In order to arrange a return, please contact us and inform our customer service team of your order number, the item you are returning.

We will then reply with a unique return’s authorisation number and the address you need to send the item to.

You'll need to package the item securely and include:

Your order number
The returns authorisation number
Whether a replacement or refund is needed.

Goods returned should be in their original condition and packaging in which they arrived, along with a copy of the invoice or packing slip.

Once we have received your returned item(s) we will issue a refund to the payment method used to pay for the order. Please allow 14 days for the refund to show in your account.